1) Economy Candy CANNOT accept returns or exchanges on any products as regulated by the FDA.
2) All products sold on www.economycandy.com are perishable. Economy Candy is not responsible for melting or spoiling of goods during transit. By accepting the Terms of Service the purchaser is accepting this responsibility.
3) Economy Candy must be made of aware of any issues pertaining to the quality of goods within 48 hours of when the package was delivered. While returns are not accepted on any item for any reason we will gladly work with you to rectify the issue.
4) Economy Candy must be made of aware of any damages to a package within 24 hours of when the package was delivered. A claim will then need to be opened with the shipping provider. DO NOT throw away damaged items or packaging as the shipping provider will require this for inspection. The process may take up to 4 weeks. There is NO guarantee the shipping provider will be able cover the damages.
5) All photos on www.economycandy.com are representative. While we make every effort to keep photos up-to-date and to portray colors as accurately as possible, Economy Candy is not responsible for any package or color variations.
6) Pre-orders & backorders may be cancelled within 24 hours of being placed by notifying Economy Candy via email at firstname.lastname@example.org along with your order number.
7) To prevent shipping delays, pre-order items should not be ordered along with other items, including other pre-order items and non pre-order items. If pre-order and non pre-order items are ordered in a single transaction your entire order will be held until the pre-order items are ready to ship. This applies to backordered items as well.
8) Orders are typically processed within 2-3 business days hours.
9) Any changes to a shipping or billing address after an order has been placed will be subject to additional fees charged by the shipping provider.
10) Economy Candy gladly accepts Visa, Mastercard, Discover Card and American Express for all online transactions.
11) All orders on www.economycandy.com are subject to local sales tax.